• ACUTE PRESCRIPTIONS
• REPEAT PRESCRIPTIONS
• MEDICATION REVIEW
• MEDICINES A-Z

Acute presciption requests are for one-off items such as antibiotics and pain relief medication. You can request these items by phoning reception from 8:30am Monday-Friday.

If you have Asthma or Chronic Airways Diseases such as COPD and are requesting an antibiotic for a chest infection you will need to speak to a GP first.

To order your prescription online please click the link: https://www.patient-services.co.uk/login

Please allow TWO FULL WORKING DAYS for prescriptions to be processed - Remember to take weekends and bank holidays into account.

ORDER ONLINE 

We offer an on-line repeat order service.  Forms for registering for this service are available at reception OR ON THE LINK HERE.  You can then order your medication from your computer or smart phone.

(If you are ordering your medication online and do not see your medication available, please contact reception as it may need re-issued by a GP)

REPEAT PRESCRIPTION REORDER SLIP

Patients on long term medication can use the repeat slip attached to their previous prescription to re-order. Simply mark the items required and drop it into the post box at reception. 

REPEAT PRESCRIPTION VOICEMAIL LINE

To make a prescription request: Tel 02882240100

The repeat prescription voicemail line is only for medication you take on a regular basis. When you are leaving a message please ensure you include:

• Your name and address
• A contact number
• The name and strength of the medication you are taking

If you feel you need treatment you have not had before such as antibiotics or pain relief you should phone reception and speak to member of staff on the enquiries line. Requests for antibiotics or other one-off medications left on the repeat line will NOT be issued. 

 BLOOD TEST MONITORING WITH PRESCRIPTIONS

If you are due blood test monitoring due to recently starting new medication or for annual monitoring of the medication you are taking, you will recieve a letter from the practice requesting you get some blood tests taken.

You can make an appointment with the treatment room for these blood tests via: Tel 02882835525

If you do not get the requested blood tests taken, your medication quantity may be decreased or not issued until your blood results come back to the surgery.

This is for safer medication management and to reduce the risk of adverse effects from your medication.

CONSULTANT/HOSPITAL ISSUED MEDICATION

If you are under the care of a specialist hospital Nurse, Doctor or a Consultant they may have started you on long term medication to manage your condition. When taking this repeat medication that was started by a consultant, you may be asked to get regular blood monitoring done before your next prescription is issued. 

You can make an appointment with the treatment room for these blood tests via: Tel 02882835525

If you do not make an appointment for bloods, your medication quantity may be decreased or not issued until your blood results come back to the surgery.

This is for safer medication management and to reduce the risk of adverse effects from your medication.

If you are having problems with your issued medication you should contact your specialist Nurse, Doctor or Consultant directly either via their secretary or you may have been provided with a help line number.

Although your prescription is issued by the practice, this is at the request of your specialist - GP's cannot adjust the dosage or directions of specialist medication without advice and guidance from the health care provider who started you on this treatment.