• GP APPOINTMENT SYSTEM
• CHAPERONE POLICY
• HOME VISIT REQUESTS
• NURSE APPOINTMENT SYSTEM

The GP's have requested that the reception staff ask you for some information regarding your appointment.

This is so the appointments can be triaged effectively and to treat more urgent cases first.

There is a zero tolerance policy for abuse towards our reception staff! 

Please click the link below to see if you are eligible to receive free treatment in your local pharmacy for a Sore throat or a UTI. You can also get free treatment for the morning after pill and many minor ailments such as common colds, thrush, ear wax, haemorrhoids etc without having to make an appointment with a GP.

CLICK THE LINK: PHARMACY FIRST

We currently operate an on the day triage appointment system. This means our telephone appointments are released every day at 8:30am and we do not offer pre-bookable appointments for the following days/weeks. 

We offer routine triage appointments every morning until we reach capacity for that day. Once you make an appointment with our reception staff, you will receive a telephone triage from a GP for an initial assessment - If they feel they need to see you face-to-face, they will offer you a date and time to come in and see them.

If you feel you need an appointment urgently, please inform the reception staff with some information regarding this and they can then pass this to a GP.

If you want to make a routine appointment but we have already reached capacity for that day, our reception staff will ask you to phone again at 8:30am the following working day, unless you have a medical emergency that cannot wait and requires urgent treatment.

WE DO NOT OFFER A WALK IN AND WAIT SERVICE

If you have made a routine appointment in the morning the GP will ring you back between 8:30am - 11:30am

If you have requested a medical emergency appointment for the afternoon the GP will ring you back between 1:30pm - 5pm

 GP appointments are of ten minutes duration and are for one named patient only. 

Chaperone Policy

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit please request this by calling reception before 10am.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a District Nurse if you are referred by your GP.

You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

You can make an appointment to see any of our Nurses by phoning reception from 8:30am Monday-Friday.

You can make a routine appointement in the following clinics with our Nursing staff:

Advanced Nurse Practitioner Anne Travers:

• Menopause and HRT clinic

(For more information and resources please click the link: WOMEN'S HEALTH)

• Asthma clinic
• COPD clinic

(For more information and resources please click the link: CLINICS)

Practice Nurse Averil Patterson and Nurse Brenda Gormley:

• Contraceptive Pill review
• Smear clinic

(For more information and resources please click the link: WOMEN'S HEALTH)

• Warfarin clinic
• Hypertension clinic
• Diabetes clinic
• Secondary prevention of Kidney Disease clinic
• Secondary prevention of Heart Disease clinic
• Secondary prevention of Stroke Disease clinic
• Secondary prevention of Peripheral Vascular Disease clinic

(For more information and resources please click the link: CLINICS)

Nurse Kathy McCann

• Contraceptive Implant clinic (once a month)

(For more information and resources please click the link: WOMEN'S HEALTH)